(English) How to redeem a subscription
Learn how to create a new subscription, cancel and pause.
A subscription can be redeemed is a few ways –
- Triggered by a purchase/booking within the app – a redeem will be triggered by an action within the app such as booking a class
- Scanning the QR code in the app – the Subscription will be scanned using a QR code reader in the Admin App
- An entry is updated manually in the Workspace – from the client entry in the Members Club section within the workspace.
- The client is within a predefined distance – when a client is within a certain distance from the business location, he will receive a push notification inviting him to come in. Then, he will need to approve using the Subscription.
To manually redeem the subscription, cancel, pause it, or see the clients’ activities, go to the «Offers» section in the workspace, and «Subscription» tab. In the Subscription, go to the «Clients» tab to see the clients who bought this subscription. Click on the plus sign next to the client’s name to open all his actions:
To manually add an entry, pause or cancel the subscription, click on the 3 dots menu on the left:
You will be able to add an entry, pause (and later resume) or cancel the subscription:
Write whatever you wish to mark the entry –
You can also do this through the Members Club. Go to the Members Club on the left menu, and from on the Members tab, find the client. Go to the Subscriptions part, and click on the 3 dots menu on the left:
You can also scan the QR code in the clients’ app using a QR code reader:
The client will see their subscription on the home page if you chose the Subscription layout or in the «my account» section:
